Q: HOW LONG DOES SHIPPING TAKE?
A: Our warehouses are located around the globe. For orders in the United States, Canada, United Kingdom, and Australia, it will normally take 14 to 21 business days. For other orders, please allow up to 8 weeks. All items are subject to a handling period before they are dispatched. 99% of orders leave the warehouse within 2-4 business days of payment. We will notify you by email when your items have been shipped.
Q: WILL MY ITEMS BE SENT IN ONE PACKAGE?
A: For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping. Please keep this in mind when receiving deliveries.
Q: DO YOU DELIVER PRODUCTS INTERNATIONALLY
A: Yes we do. We successfully ships many products worldwide each day. We have many happy customers in every corner of the globe.
Q : HOW DO YOU OFFER SUCH INCREDIBLE PRICING ON YOUR PRODUCTS?
We source and manufacture products directly from our factory without wholesalers and middlemen putting their mark-ups on our products. Because we ship directly from our factory to your home, you get the highest quality product for an incredible price!
Q : HOW DO I PLACE AN ORDER?
Simply choose your style from the dropdown menu on the product page then click the “Buy It Now!” button and follow the simple steps to complete your order. We’ll prepare your order and let you know when it's on it's way!
Q : HOW SECURE IS MY PERSONAL INFORMATION?
LUX Selection adheres to highest industry standards to protect your personal information when you checkout and purchase from our online store.
Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.
Q : DO YOU OFFER A QUALITY GUARANTEE ON THE PRODUCTS IT SELLS?
Product and service is our priority, if you don’t get your product as you expected, we’ll consider taking it back! All of our products are carefully inspected free of charge. Please see our refund policy for further details.